Monday, October 5, 2020

Help Needed: English Pros and Non-Tech People

 Sometimes I wonder who creates and checks the Microsoft word processing software. I'm not talking about making the software run or fixing glitches, I'm talking about their so called 'grammar' expert.

(Photo by Andrea Piacquadio from Pexels)


'Cause they ain't no expert. 

Follow:

Those annoying underline dots where they insist that a semicolon is needed. Um, no. I put a comma for a reason. Like everything else in English grammar, there are rules that can, and sometimes should, be broken or ignored. This program does not recognize any digression. Even when warranted.

When I put in a rhetorical question, it demands a question mark. Ok, I'll give them that one even though there are instances when it is so obviously not a question. AI is only as smart as we make it (so far).

The thing that bugs me the most, other than the screwy way to add and modify headers? Insisting on commas where one isn't needed. I think I know better than you, Microsoft, about commas. No, I'm absolutely positive I know where to use commas better than you. I have an English degree and a journalism degree. I've had newspaper and magazine articles, and several books published. I write my own weekly blog and a monthly post for another. I'm in the middle of writing and/or revising several books. Your word processing software was created, most likely, by a techy person who writes code, not paragraphs or books. I think you're just going to have to trust me on this. Often times your program reminds me of those instructions that come with products from other nations where English is probably the last language they use, yet they print out directions that leave English-speaking people dumbfounded- and struggling to assemble or use the product. They need to hire someone whose native language is English to proofread.

I think, besides hiring a person with strong grammar skills, you need to hire a person like me. Very little tech skills so if I can't get the program to do what I want without screaming for my tech-savvy sons to help me, then you have a problem with the way the program works, or at least you need to simplify it. I wasn't born with computers and electronic games and such in my hands like the current generations, who are most likely writing your programs. To them, it's easy (unless we're talking about grammar). You have to give us 'more creative, less techy' people a break. And your 'help' button is mostly useless. Really. If it was easy to use, I could stop being afraid of my kids moving out, leaving me in a technological panic. 

There are other issues with the program, but I'll stop here, I think the message is clear. Hire an English major when you're working with the written language.  

Have a nice day.

Char 

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